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Progress Chaser in Letchworth Garden City at Norton Way Group

Date Posted: 11/9/2018

Job Snapshot

Job Description

Norton Way Motors Ltd is a multi-franchise Company representing Honda, Mazda, Peugeot, Suzuki, Nissan and Skoda in West London & Hertfordshire areas. The ethos behind Norton Way is focused on providing excellent customer service and 'being the best'. We recognise that all our employees are individuals and embrace the ideas and variety that this brings. Our policy is to employ a diverse and flexible workforce that reflect our customers and potential customers requirements and we aim through our workforce to train every employee to achieve and deliver customer excellence in everything they do.

We have various permanent vacancies available but we are specifically looking for the following position

Car Progress Chaser - Nissan

Salary: £18,000-£23,000k OTE (depending on experience)
Hours: Monday to Friday 8:00am-6:00pm, Saturdays when required

Location: Norton Way Nissan, Letchworth Garden City, Herts


We are currently recruiting for a Progress Chaser to join our successful Nissan Dealership. The main purpose of the role is to ensure all vehicles for display and delivery to customers are prepared to the highest possible standards and that all deadlines are met.  A passion for the motor industry is a must as is the desire to deliver customer excellence.


Key responsibilities;


  • To ensure that the delivery process operates efficiently and to the highest possible standards
  • To assist with photo shoots as required
  • To ensure that tidiness, cleanliness, security and display standards of the Sales Department and demonstrators are maintained
  • To monitor all orders and preparation work to ensure that they are completed by the times required and to report any likely delays to the Sales Executive or Sales Manager as early as possible
  • To check, inspect and test incoming stock and outgoing vehicles and complete appropriate paperwork, by following documented procedures

Job Requirements


  • The role will ideally suit someone with aftersales knowledge or previous experience of working within a motor dealership environment


Essential Skills:

  • Proficient IT skills inc Microsoft Office and Dealer Management Systems, preferably Kerridge.
  • Strong Organiser and the ability to follow strict processes
  • High level of accuracy and a keen eye for detail
  • Outstanding communication skills
  • Flexible team worker
  • Ability to work under pressure and to tight deadlines


We offer

  • A superior remuneration package
  • Staff company car scheme, 2 cars available.
  • 28 days holiday (including Bank Holidays) plus the option to purchase up to 5 days additional holiday days.
  • Contributory pension scheme.
  • Rewards portal offering retail discounts across the UK.
  • Preferential rates on vehicle purchases, servicing and parts.
  • We take great pride in our workforce hosting an annual awards ceremony to further recognise and reward our top achievers.

*A full UK driving licence is essential


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